Shipping policy
Shipping Policy
Order processing
We process orders as quickly as possible. Order processing time may vary depending on product availability, order volume, and fulfillment conditions.
Estimated processing time: 1-2 business days.
Estimated delivery
Estimated delivery times are shown at checkout whenever available and may vary depending on your location, carrier delays, customs processing, and local delivery conditions.
Estimated delivery time: 5-9 business days.
Tracking information
After your order is processed and shipped, tracking information will be sent by email when available.
Please note that tracking updates may take a few days to appear after shipment.
Shipping address accuracy
Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible.
Once an order has been processed or shipped, we may not be able to update the shipping address.
Customs, duties, and import fees
Depending on your location, orders may be subject to customs duties, import taxes, or local fees. These charges are the responsibility of the customer unless otherwise stated at checkout.
Delays
RecoveryHub is not responsible for delays caused by customs, incorrect shipping information, carrier issues, weather conditions, local delivery disruptions, or events outside our control.
For order questions, contact us at support@recoveryhb.com with your order number.